Refund policy

We want you to have a great experience with Neurovia.

Due to the sensitive nature of our products, we are unable to accept returns or exchanges. However, if your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos.

Our team will review the issue and, where applicable, arrange a replacement or resolution as quickly as possible.

If you have any questions, feel free to reach out to our support team—we’re here to help.

Research Use Only Disclaimer

These products are intended for research use only and are not for human or animal diagnostic or therapeutic use.

The products are not intended for human or animal consumption, nor for any clinical or in vivo applications.

We make no claims regarding the safety, efficacy, or suitability of these products for any particular purpose.

Buyers are responsible for ensuring compliance with all applicable local, state, and federal regulations regarding the purchase, possession, and use of these products.

We assume no liability for any misuse, improper handling, or adverse effects resulting from the use of these products.

These products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Refund policy

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